Sometimes owners are involved and may have the time to take good care of each customer. But, as companies grow and have multiple locations they start struggling with positive reviews.
We’re amazed how many businesses miss out on this incredible marketing opportunity! Almost everyone checks reviews before deciding on a service. If you have old, negative, or only a few reviews, the chances of earning a customer’s business is drastically reduced.
Four to five stars on a review coupled with your message being remembered from TV, radio, or social media WILL steer that customer directly to you! We have a system that not only captures and encourages positive reviews, but it also helps you manage and measure how your customer service reps are treating your customers. Review management by a professional is the best way to make sure this is being taken care of correctly.